Fox Fine Jewelry - Fox Fine Jewelry and Who We Are

Welcome

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Education

George helped me choose my diamond and hand made my engagement ring in 2004, ever since we have exclusively purchased from Fox Fine Jewelry. The quality and service is priceless.

- Brayton and Aimee Pointner

Around the world, we diligently search for designers who focus on quality. Many don’t make our grade, because we think that the jewelry you select from us should not only be breathtaking to you, but to your future generations as well.

Fox Fine Jewelry and Who We Are

At Fox Fine Jewelry, we’re different.
George and Debbie Fox opened Fox Fine Jewelry in 1998. George, a Master Jeweler with over 40 years experience, is also a Certified Gemologist and a Graduate Gemologist. He is also one of the few independent jewelers to use computer assisted design for custom jewelry. Debbie is a CPA with an art background, which assists her in running the business smoothly and choosing uniquely designed jewelry!

The Fox Alternative
As the world turns to jewelry mass production, Fox Fine Jewelry is turning to individual creations. We look for limited runs of exceptional designs, many of them exclusive to our area, or one-of-a-kind.

Discover a new shopping experience where trained associates listen and help you make confident choices. Where our quality standards give you the security of jewelry that will last.

Welcome to Fox Fine Jewelry!

George and Debbie Fox

Our Address
210 E. Main St.
Across from the mission
Ventura, CA 93001
Tel: (805) 652-1800

Our Hours
Mon to Sat: 10:30-6
Sunday: Closed

Parking lot behind the store
Enter from Santa Clara or Palm

Return Policy

Most items come with a 30 Day Money Back Guarantee. Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase within 30 days in its original packaging along with your receipt. See “How to return an order” below. Please note that your original shipping cost will not be refunded, unless you received a damaged or incorrect item.

Exclusions:
Items that state they are nonreturnable in the description of the item. Items that have been modified, for example, ring sizing. Some modified items may be returned with a restocking fee; please inquire. Items that have been special ordered or custom crafted for you. You will be contacted at the time of your order to be given an estimated delivery date and informed that the item is nonreturnable.

How to Return an Item:
Items may be returned in person to Fox Fine Jewelry in Ventura, CA. If you are returning by mail, please follow these steps:

Pack the item in its gift box securely and enclose your receipt, within 30 days from the date of shipment. Returns will not be accepted after this date.
Send your package insured to FFJ, 210 E. Main St., Ventura, CA 93001. For security purposes, do not make any indication that the package contains jewelry,. For example, do not write out Fox Fine Jewelry, write FFJ.
All return shipping charges must be paid.
We cannot accept C.O.D. deliveries.
Keep a copy of your shipping records.
Fox Fine Jewelry will inspect the item to verify that the item is in its original condition.
Returns take approximately 5 business days to process upon receipt of the item, and refunds will be made using the mode of payment used in the original purchase.
All certified diamonds must be returned with the diamond certification.
There is a $100 charge for diamonds returned without their certification.

Shipping Policy

Approximate Delivery Times and Cost

Your Order Total	Delivery Time	Cost
Under $5,000	4 – 5 Business Days	$15
Under $5,000	1 – 2 Business Days	$25
Over $5,000	2 – 3 Business Days	$25
Over $5,000	1 – 2 Business Days	$45

For your protection, Fox Fine Jewelry insures all items for their full value. All deliveries must be made to a physical business or home address and a signature is required. No shipments can be made to a P.O. Box.
Orders will be delayed by up to a week if you ordered a ring that needs sizing. Orders will be delayed if an item is out of stock, in which case we will contact you about the estimated delivery date.
Please contact us regarding shipping times and rates to Alaska, Hawaii, and internationally.

If you have any further questions, please call us at (805) 652-1800 or email Debbie Fox at .(JavaScript must be enabled to view this email address).